Skip to content

Client Care

Questions, answered

If your question is not here, write to contact@starkewatches.com and a member of the studio will reply personally.

  • Locus is our first collection. You choose a date, a place and a time, and we render the stars exactly as they appeared then onto a hand-finished dial. One watch, one moment, made only once.

  • Any date from 1 January 1900 to today. The constellation is computed from the night sky as it actually appeared on that date, at the time of day you pick.

  • The constellations are computed from the same astronomical data used by professional planetariums (the Yale Bright Star catalogue, magnitude 6 and brighter). Star positions are precise to the night you choose and the place you name.

  • Yes. Once your order is placed, we render a final preview of your dial and send it for your approval before we begin hand-finishing.

  • Yes. The caseback can carry a short engraving of your choice, set during configuration. It is the quiet line only you and the wearer need to know.

  • A Swiss automatic, the Sellita SW300-1 b in premium grade. Full specifications are listed on the product page and ship with the watch.

  • Each piece is made to order, so production takes six to eight weeks. Worldwide shipping is complimentary, fully insured and tracked, with a signature on delivery.

  • Because each piece is finished to a single date, it is final sale once production begins. You may cancel within 48 hours of ordering, before hand-finishing starts. Manufacturing defects are covered by our two-year international warranty.

  • The case is rated to 50 metres, which is safe from rain and splashes but not made for swimming or diving. See Care for the full guidance.

  • Checkout is handled securely through Shopify. All major cards and common digital wallets are accepted, in your local currency where available.