Cancellation policy
Purchase & Cancellation Policy
At STARKE, each timepiece is individually crafted to order, reflecting our commitment to precision and exclusivity.
Order Commitment
All purchases are considered custom orders and are initiated immediately upon confirmation. As such, cancellations are subject to the terms below.
Pay-in-Full (Pay Early) Orders
For orders placed under our Pay Early option, cancellations are permitted; however, only 50% of the total payment will be refunded. The remaining amount covers materials, production, and processing already underway.
50% Deposit Orders
For orders placed under our 50% deposit scheme, the deposit is non-refundable. Once production has begun, cancellations will not be eligible for any refund.
Policy Rationale
As each watch is made specifically for the customer, materials and production resources are allocated immediately upon order confirmation. This policy ensures the integrity of our production process and maintains the quality standards of every STARKE timepiece.
For any questions regarding your order, please contact us at contact@starkewatches.com.
STARKE
Crafted with intention. Committed by design.